DC22: emergency server transfer/upgrade to SSD storage (free of charge)
Posted by WestNIC Support on 09 October 2015 01:48 AM
UPDATE 2 10/10/2015 13:08 EST: transfer has been completed (at 7:15 EST). We've successfully copied all data to new server. There was no downtime, old server (dc22) is still accessible. It will be disconnected by Monday, October 12, 2015. DNS will remain the same. However, if you use external DNS (different provider), please contact us for "A" record IP. We'll provide new IP.
UPDATE 1 10/10/2015 1:58 EST: transfer has been initiated. It should be completed within next 8 hours. New server ID: barracuda. As soon as we complete transfers, we'll assign dedicated IPs and also install Softaculous (script installer). New server has SSD Pro hard drives (data center edition) and also improved backup system. In just few days you'll be able to download daily, weekly, monthly and even yearly backups using cPanel > Backups. There is no need to generate anything via cPanel. However, if you need extra fresh backup, you can do so via cPanel > Backup > Generate full cpanel backup > download. It will be generated x5 faster than on dc22 server due to SSD storage, new processor (v3) and improved DDR3 memory. But most importantly, all sites will be loading faster than ever before!
Known issues after successful transfer:
1. New server has new PHP 5.6.x and new MySQL 5.6. Some very old scripts will stop working correctly. Please backup data then upgrade scripts.
extension_dir = "/usr/local/lib/php/extensions/no-debug-non-zts-20100525"
Since we installed new PHP 5.6 with new loaders, you need to use:
extension_dir = "/usr/local/lib/php/extensions/no-debug-non-zts-20131226"
Please note that ioncube loaders issue isn't related to transfer at all. It's related to PHP and MySQL upgrade (previous versions have been depreciated).
If you use external DNS, please contact us ASAP. If you use private DNS (own DNS registered with us) or use our private DNS - no changes needed.
We thank you for your patience and cooperation during server upgrade.
Notice of October 9th, 2015:
All websites on DC22 server will be transferred tomorrow, October 10th, between 1 AM EST - 1 PM EST.
If you use external DNS, please contact us for new site IP. New server ID will be posted here tonight.
Why is this happening: during server inspection we've noticed that newly added accounts are not being backed up correctly. Few months ago we implemented new backup system which would allow us instantly backup all data daily, weekly, monthly and yearly. Users will be able to download any backup via cPanel. At this time we provide weekly and monthly offsite backups.
Please note that new servers will have SSD hard drives (enterprise edition - data center backups with 5 year warranty) instead of 15K hard drives. This upgrade is a part of massive update of all SD (semi-dedicated) and RS (reseller) servers. New servers will have faster CPU, x2 more memory and SSD. This upgrade is free.
Please standby for more details.