RSS Feed
News
Dec
4
LEOPARD server upgrade - 12/05/2015 - 12/08/2015 (SSD)
Posted by WestNIC Support on 04 December 2015 10:38 AM

Dear customers,

We're going to upgrade "Leopard" server between December 5th, 2015 and December 8th, 2015. We do not expect any downtime because cPanel accounts will be copied over. 
New server has latest Intel processors, more memory and SSD storage in RAID-1 array. 3x faster access, x5 memory per account and unmetered 1000 Mbps bandwidth (free of charge)!

IMPORTANT

1. While we do not expect any issues after transfer, some websites with old (outdated) php scripts will stop working due to MySQL and PHP upgrade. MySQL version is: 5.6.x and PHP 5.6.x. Please contact your script vendor for newest scripts.

2. Old server will be accessible by December 10th, 2:00 EST. If you need any backups, please generate then download via cpanel > backups. Our backups (generated on 12/05/15) will be available until January 30th, 2016.

FAQ

Are you planning to change DNS (name servers ns1 and ns2)?

No, DNS will remain the same.

Will you install RVsitebuilder and Softculous on new server?

It has been already installed.

Are you going to change any passwords?

There is no need to change cPanel passwords. We'll copy accounts from one server to another. If you used old pre-4.1 MySQL passwords, those will be reset during transfer. You need to change passwords again via cPanel then update configuration files.

Is it possible to run PHP 5.3x just for couple of days on new server?

No, PHP 5.3x has been depreciated. 

How would I access new server?

Please type /whm or /cpanel at the end of domain name.

I use external DNS, do you I have to change A record? Is there new IP?

Yes, IP will be different, please contact technical support for assistance.

 

Thank you,

WestNIC technical support,
https://support.westnic.net 


Comments (0)
Help Desk Software by Kayako Resolve