ELEPHANT server transfer and upgrades, stage 3
Posted by WestNIC Support on 05 September 2018 12:28 PM
"Elephant" server, which has been online for more than 5 years, started to show some critical hardware issues: RAID reported bad sectors on secondary hard drive (mirror). We're also experiencing issues with CloudLinux automatic updates. At this moment, only security patches can be applied. In order to prevent severe downtime in the future, we have to upgrade both hardware and software. This will be completed in 3 stages:
Stage 1: backup all data, setup new server in the same data center. COMPLETED 09/05/2018, new server ID: elephant2
Stage 2: transfer (copy) all data to new server which will accommodate all accounts until October 5th, 2018. There is no downtime associated with transfer, DNS will remain the same. However, static IPs will change. If you're using static IP, please contact us for temp IP. New server ID is: elephant2. This will be completed by Sunday, September 9th, 2018. COMPLETED 09/08/2018
Stage 3: Once we complete offsite server upgrades (CPU, memory, SSD, new dual power supply etc), we'll transfer data back. This will be completed by October 5th - 8th, 2018.
We appreciate your patience during emergency server transfers / upgrades and hope that new server will remain online for another 5+ years. If you have any questions or special requests during transfers, please feel free to contact us at any time.
Your friends @WestNIC